Privacy & Return Policy

Return Policy:

We offer an easy and flexible 15 days return guarantee. After you receive your order, if the furniture does not match your taste, or just plain
didn't meet your expectations, we will provide you with a refund – see below for more details. Please note when electing to return an item,
actual round trip freight charges will be deducted from your refund. In order to properly return the item. All returns must be pre-approved before your return will be accepted. We will only accept a return if you contact us within 15 days of delivery. Please note that unless the return or exchange is a result of an error on our part, we cannot credit shipping charge. Upon receipt of merchandise in good condition at our warehouse, your refund will be processed.

Cancellations:

Please note that orders can only be canceled before they ship. If your shipment is in route, or you refuse an order, it will fall under our
standard return policy which is subject to a deduction of round trip shipping from your refund. We cannot cancel an order unless we receive your request in writing to sales@amchair.com prior to shipment. You must receive an acknowledgment from us confirming the
cancellation. 


Merchandise Damaged or Defective upon Receipt :

• All damage / defect claims must be filed with photos to us within 15 days of the receipt of your order. If you do not contact us within 15 days
of delivery regarding damage or missing parts & pieces, any repairs or replacement parts will be the financial responsibility of the
customer.
• Many damages may be easily repaired. If we determine that repair is impractical, you will be furnished a substitute unit of the same style.
• If any parts missing, we will take every effort to assist you in obtaining the necessary replacements as quickly as possible, and at no extra
cost to you. We do operate a robust parts operation. In cases where common parts are missing or need replacement, we can quickly obtain a part in order to complete your item.
• Although we make every attempt to deliver your furniture correctly and on time, accidents and delays do sometimes happen. Please note that amchair@.com does not hold any financial responsibility nor will we compensate for unexpected time delays or home improvement. Should an unexpected error occur on our part, we will work with you to remedy the situation as quickly as possible.

Should you have any questions, please feel free to e-mail us at:

sales@amchair.com